Pricing

Three ways in.
One direction.

Every engagement starts with a diagnostic. The question is how much of your own data goes in. The Cluster Snapshot — public data pipeline plus a structured actor questionnaire — is the entry point. Each tier above it adds depth, not a different product.

Pricing is discussed directly after an initial scoping conversation. What we can tell you here is the structure: two phases, each with a defined scope and deliverable, sequenced so that the diagnostic informs the platform. The diagnostic is the right starting point for every engagement, regardless of where it leads.
The three tiers
SNAPSHOT
Cluster Snapshot
4–5 weeks Public data + actor questionnaire Single cluster
£5k
fixed fee
What you provide
Cluster name, geography, sector — boundary definition and a short description to calibrate the pipeline
Questionnaire distribution — you send the ClusterOS Diagnostic Instrument to actors across your cluster. Founders, anchors, researchers, and stewards each receive a role-specific version. We handle the rest
What you receive
50–70 verified evidence items from public records, sourced and confidence-tiered
Actor signal data — questionnaire responses processed against the stall framework, surfacing buy-side demand, sell-side capability, and cross-actor bridging signals invisible to public data
Stall identification — X-side and Y-side evidence combined, with meaningfully higher confidence than public data alone
Stack analysis — the mutually reinforcing configuration your cluster has stabilised around, and why single interventions have been failing
Structural resemblances — 2–3 comparable ecosystems from the database with similar configurations, and what shifted them
Leverage hypotheses — testable perturbations calibrated to your stack and informed by comparable ecosystems
The ClusterOS Diagnostic Instrument
Role-segmented questions for founders, anchors, researchers, and stewards — each designed to surface the specific stall dynamics relevant to that actor type. Short enough to complete in under 10 minutes.
Questions are designed against the 9-stall framework from the start — not a generic survey retrofitted to the analysis. Responses are anonymous to the steward and aggregated as signals, not individual opinions.
The questionnaire is what takes the Snapshot beyond what public data alone can produce. Reported actor behaviour — processed against the stall framework — is the closest proxy to Y-side observability without a full collaborative engagement. Confidence levels are still stated explicitly. The Snapshot is a starting structure, not a final diagnosis. It is designed to stand alone and to make the path to Phase 1 obvious if the findings warrant it.
Delivered as a structured report. No working sessions. Fixed fee. Natural path to Phase 1 if the findings warrant it.
Order a Snapshot
Deeper engagements
PHASE 01
Collaborative Diagnostic
4–6 weeks Your evidence + our technology
What you bring
A working session with your steward team — what you see, what you don't, where the gaps are
Programme documentation — existing reports, strategy documents, membership data, event records
One or two anchor contacts willing to share their perspective on ecosystem engagement
Your cluster map — how you segment the ecosystem, who is in each cluster, where the boundaries are
What you get back
Full evidence base — 50–170 verified items per cluster, tiered by confidence, sourced and classified
Pattern map — systems map of reinforcing and balancing feedback loops across your ecosystem
Stall identification — which of the 9 canonical stalls are operating, with X-side and Y-side evidence and confidence levels
Stack analysis — which stalls are reinforcing each other, why single interventions have been failing
Leverage hypotheses — testable perturbations targeting your specific stack, with cascade predictions and success metrics
Board-ready output — the first report your board has seen built on diagnostic intelligence rather than activity metrics
Deliverable
A complete canonical diagnostic of your ecosystem — the clearest picture of what your ecosystem is actually doing, why it is doing it, and where the specific leverage points are. Standalone value regardless of what follows.
PHASE 02
Platform Deployment
Alongside or following Phase 1 Continuous ecosystem intelligence
The platform layer
Steward dashboard — real-time view of cluster health, conversion pipeline, pattern alerts, and intervention tracking
Actor journeys — AI-guided onboarding and pathways for founders, anchors, researchers, and talent. Role-aware, personalised, continuously updated
Evidence ingestor — your team uploads documents and data; AI extracts structured facts and updates the diagnostic continuously
Sovereign deployment — your data stays in your regional instance. No cross-region model training without explicit consent
What runs continuously
Weekly intelligence briefings — AI-generated, diagnostic-intelligence-based, not manually assembled
Live pattern detection — alerts when reinforcing loops are forming, when clusters are cycling, when anchor engagement is declining
Intervention recommendations — specific, evidence-based, with cascade predictions. Not generic advice
Board-ready reporting — automated reports built on throughput metrics, not activity counts. Generated from live diagnostic intelligence
Diagnostic refinement — stall confidence improves as actor behaviour generates more signal. The system gets smarter over time
What this becomes
The cognitive infrastructure layer for your region — a system that gets smarter as actors use it, surfaces what the board needs before they ask, and makes complexity manageable rather than fragile. Not a report. Not a tool. Infrastructure.
Starting point

What we need from you

The diagnostic is more powerful when it combines our AI pipeline with your institutional knowledge. We can run a preliminary diagnostic on public evidence alone — we did exactly this for Orlando across 582 evidence items. But steward-held data is what moves stall confidence from LOW to MEDIUM or HIGH, and what reveals dynamics that public evidence cannot see.

01
A working session with your steward team
What you see, what you don't, where the gaps are, and what the board is asking for. This calibrates the diagnostic before it runs — and prevents it from surfacing findings you already have in a drawer somewhere.
02
Programme documentation and internal data
Existing reports, strategy documents, membership data, event records. The evidence base you already hold. We combine it with public data to build a richer picture. Confidentiality is maintained throughout — steward-held data is not shared with actors or other ecosystems.
03
One or two anchor contacts
An introduction to one or two anchor organisations willing to share their perspective on ecosystem engagement. This is the hardest data to get from public sources, and the most valuable for Y-side observability.
04
Your cluster map
Your view of how the ecosystem is segmented, which clusters exist, who's in them, and where the boundaries are. The diagnostic derives cluster boundaries from evidence — but your institutional knowledge validates and sharpens them.
Why start with the diagnostic
It de-risks the platform commitment. The diagnostic tells you exactly what your platform needs to address. You don't configure ClusterOS for a generic ecosystem — you configure it for yours, based on what the diagnostic found.
It is standalone valuable. The full canonical diagnostic — evidence base, pattern map, stall identification, stack analysis, leverage hypotheses — is a deliverable your board will not have seen before. It has value regardless of whether Phase 1 follows.
It builds the evidence base Phase 1 runs on. The platform is only as good as the diagnostic intelligence underneath it. Starting with a rigorous diagnostic means Phase 1 begins with high-confidence data, not assumptions.
It gives you something to take to your board immediately. Most stewards need to build the case for infrastructure investment. A board-ready diagnostic report — built on evidence, not activity metrics — is that case.
Common questions

Before you get in touch

Not sure where
to start?

The Cluster Snapshot is the lowest-friction entry point — fixed fee, no working sessions, 3–4 weeks. Or get in touch directly and we'll work out which tier fits where you are.

[email protected] · Community Lab · Edinburgh